![]() ![]() Manual distributionĪny survey distribution that requires ongoing human intervention or support is considered a manual distribution.įor instance, let’s say you want to send a survey to every customer who purchases your product. When considering how to send your survey, it’s worth noting that there are two primary methods of survey distribution: Manual and automated. Once you create a survey, the next step is obvious: It’s time to send that survey to your audience. ![]() Two types of survey distribution: Manual vs automated In this article, we’ll learn more about survey automation, why it’s so important for customer experience success, and how you can implement automation in your CX program today. Processes that can be automated, should be. Running your customer experience ( CX) program should be no different. All of these solutions are focused on the same fundamental problem – how do we reclaim time back in our busy days? Enter survey automation. Whether it’s 5-minute summaries of novels, the latest to-do app, or a time tracker that’s focused on eliminating procrastination. Think about all the apps you currently use that are centered around productivity. ![]()
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